New & Noteworthy Updates
February 22, 2023 1 minCan you believe we’re almost at March already ? Time sure flies when you’re knee deep in exciting projects! In case you’ve missed it, here&r...
Can you believe we’re almost at March already ? Time sure flies when you’re knee deep in exciting projects! In case you’ve missed it, here&r...
Kick off the new year with a fresh start and consider the changes you’d like to make for 2023. A customer experience survey is a quick and easy way to g...
In observance of New Year's, iClassPro Support will be closed on Mon, January 2 and will reopen on Tue, January 3 at 9 am (CT). As a remind...
In observance of Christmas, iClassPro Support will be closed on Fri, December 23 - Mon, December 26 and will reopen on Tue, December 27 at 9 am (CT). As a rem...
This dynamic tool is FREE for iClassPro customers throughout ‘23 and will help you and your customers better create and manage appointments.
With this update, you’ll see improvements to the new Merge Families Wizard as it relates to the payment method functionality. Previously, card data was ...
We've enhanced the family merge process to be faster and more efficient for your staff by replacing the existing Family Merge Tool with a clever Merge Fam...
On Friday, November 11, 2022, the US Federal Reserve will be closed in observance of the Labor Day holiday; therefore, the ACH network is not operating a...
We’re excited to announce that we’ve updated the Calendar view to help your staff work better and more efficiently. With this enhancement, you&rsq...
Are you interested in sharpening your iClassPro skills? If your answer is YES, then this action-packed webinar is for YOU!
Make more informed data-driven decisions with iClassPro’s NEW Premium Plan, a comprehensive package to help you go beyond iClassPro’s traditional ...
Boy-o-boy do kids love October! From county fairs and colder weather to hot chocolate and hayrides-- what is not to love! And most of all, kids love...
We have some exciting news! We’ve enhanced skill certificates to give you more control over their look and feel and to make them even better on a per-sk...
With our latest release, staff now have more control over how far in advance a Punch Pass can be redeemed from the Customer Portal and Mobile App. Additionall...
Whether you’re just getting started with iClassPro or need assistance with our features, our knowledgeable and friendly support teams and extensive reso...
At iClassPro, we want you to always feel connected to our application and stay in the know about product updates. By doing so, you’ll notice we’ve...
We’ve added eCheck as a payment option for Point of Sale (POS) purchases. This update will not only give your customers additional payment opt...
On Mon, Sept 5, 2022, the US Federal Reserve will be closed in observance of the Labor Day holiday; therefore, the ACH network is not operating and funds will...
In this webinar, we'll explore why special events are effective for engaging current customers and building new relationships.
Are you connected with us on social media? If not, we would love for you to follow us on Facebook, Instagram, Twitter, LinkedIn, and YouTube. Connec...
We’ve improved how our application handles enrollments to prevent Active Camp Enrollments in Inactive Camps. With this update, you&r...
Stay at the top of your workflow with new email scheduling capabilities. With this new feature, your staff can schedule email blasts to send on specific dates...
Staff can now easily refer back to enrollment confirmation emails received by family members for new enrollments, drops, and/or transfers. This also includes ...
Now, staff can better determine which charges are connected to specific parties with a new “Party” Line Item Type. This update will ensure the sys...
Are you looking to reach new customers? With the new school year just around the corner, then what better time than now? Whether you’ve just started a c...
Bring more clarity to Disciplines, Levels, and Events with the new ability to add video, photos, and descriptions! Being able to update these areas of the Ski...
We’ve standardized how iClassPro pulls a logo from the system for Business-Based Statements. Simply log into the application and go to Settings > Set...
Branding is a marketing technique that has been around for at least a couple of centuries. Although we didn’t have websites and apps back in the 1800s, ...
There's nothing like a great cup of coffee, a good stretch, and these iClassPro updates coming this week... Updates to Skills Page We’re ...
Tuition overrides just got easier with a new setting in the Office Portal. With this update, your staff can choose how Tuition Overrides are used when calcula...
There’s nothing like some awesome iClassPro enhancements to get your week going! Check out the updates coming this week… Restored Indic...
One of the most common and serious cyber-attack threats from a business point of view is malware. In its purest form, malware is a link or item that might app...
The coffee is hot and so are the updates coming to iClassPro this week… Enhanced First Enrollment Icons We’re updating the first icons...
We’re excited to announce that the same convenient Point of Sale that you use on your web-based Customer Portal is now available on the iClassPro App! T...
On Mon, July 4, 2022, the US Federal Reserve will be closed in observance of Independence Day; therefore, the ACH network is not operating and funds will be r...
We’ve improved how iClassPro calculates the number of active families/students by adding new settings to the dashboard widgets and Families and Students...
We’ve updated how Early Bird Discounts are applied to an account and how they are displayed in both the Office Portal and Customer Portal. Previously, ...
Your business has customers, right? Of course, you do! Then each of your customers has a journey they experience as they seek to find your business, sign up f...
On Mon, June 20, 2022, the US Federal Reserve will be closed in observance of the Juneteenth holiday; therefore, the ACH network is not operating and funds wi...
iClassPro is excited to announce that we’ve added multiple login capabilities for your customers. This new option gives your customers more flexibility ...
We’ve added an awesome new filter option to the Student List Report (STU-1) which will allow you to "Only Include Students Who Meet on the Specified Dat...
iClassPro is excited to announce that we’re adding multiple login capabilities for your customers. This new option gives your customers more flexibility...
Businesses operate in an ever-changing landscape of technology and consumer demands and it is becoming increasingly important for small businesses to develop ...
Take a break and check out what’s coming to iClassPro this week... New Filter for the Enrollments Page Locate Tuition Override enrollments fa...
Are you interested in sharpening your skills as they relate to iClassPro’s ever-expanding billing capabilities? If your answer is YES, this action-packe...
iClassPro is delighted to announce the addition of product manager Barbara Smith. Barbara officially joined the iClassPro team in May, and she is truly an exc...
Whether you’re running a gymnastics facility, swim school, or cheer or dance school, QR codes could be the key to making both your staff and your custom...
As a business owner, you are often doing something constantly for someone else. Whether coaching athletes, training, mentoring staff, listening to parents, an...
Delays or timeouts when populating a large number of active instructors are now a thing of the past! With this awesome update, staff will notice that the syst...
Do you struggle with long registration lines? Is your front desk staff ever unable to answer incoming calls because they’re tied up registering students...
We’re excited to announce that we’ve improved the waitlist management workflow to function more efficiently by getting rid of the "Enrollment Type...
Point of sale functionality just got better and can now properly detect which payment gateway is configured on an account when attempting to refund eCheck pay...
It’s become a necessity to enforce cybersecurity awareness with employees at all levels and in all departments. It all starts with the right training pr...
There's nothing like having some awesome iClassPro enhancements to get your week off to a great start! Check em' out... Full Ledger Report ...
Staff members can now override the max occupancy for a camp or camp block enrollment that already exists. With this update, the iClassPro application will aut...
We’ve added new filter options to skill evaluation views making it easier to locate students who have not been evaluated recently. This will h...
Your staff will notice better reporting capabilities with new updates to the “Students Enrolled But Not Charged Report” (FIN-13) report. Reports u...
iClassPro is excited to announce that one of our next quarter releases will include a highly sought-after enhancement to our software. The new feature, Multip...
Are you interested in sharpening your iClassPro skills? If your answer is YES, then this action-packed webinar is for YOU! From popular new features li...
You take care of the coffee and we’ll take care of the updates. Here’s what’s coming this week… New Filters for Family/Student Not...
We’re excited to announce that we’ve updated the “New Charge” window to make it easier for staff to bill for scenarios where a student...
How many times a day or week do you say…I don't have enough time for that? We all have the same 24 hours, 1,440 minutes, and 86,400 seconds in a d...
Coffee with iClassPro updates is the perfect blend! See what's coming this week... Clearer Billing Schedule Options for Customers We’re up...
Better instructor tracking and new reporting capabilities are here! iClassPro is excited to announce that we’ve added new functionality to our so...
Currently, within iClassPro, a future enrollment is unable to be transferred if a tuition charge exists for the enrollment. To improve this process, we’...
We’ve added a new setting in the Customer Portal that allows the system to display future class openings to customers. When enabled, the system will dis...
We’re enhancing payment settings in the Office Portal by adding the ability for you and your staff to define a custom payment type. When enabled, this ...
The coffee is hot and so are the updates coming to iClassPro this week… Customer Portal/Mobile App Transfer Workflow Improvements We’re enhanc...
We’ve implemented additional security measures and standardized the user experience across all iClassPro Portals when creating a credit card payment fro...
We’re excited to announce that we’ve automated the process of removing Tuition Overrides on a specific date. This update eliminates the manual pro...
What Can a “Bad” USB Stick Do? A malicious device such as a "bad" USB stick can install malware such as backdoor Trojans, information stealers, a...
We’ve enhanced system behavior to better handle enrollments that are part of a chain of transferred enrollments. This update ensures more accurate repor...
Delegation is an essential part of business and as a leader, it is your responsibility to delegate. By not delegating you can cause burnout, missed deadlines,...
Discover how our powerful party management feature, iPartyPro, can make booking and managing parties easier for families and staff, so everyone can focus on h...
Start your week off right with a cup of coffee and these awesome iClassPro updates... New “Punch Pass Only” Option for Classes We’r...
We all know that kid, we probably know a handful of them, heck - it's probably one of our kids! What techniques best encourage active stude...
Take a break and check out what’s coming to iClassPro this week... Better Handling of Transfer Requests in Online Activity Your staff will hav...
At the start of the new year, most people set goals or make resolutions for themselves so why not help or encourage your students to do so as well? Setting go...
iClassPro will perform scheduled maintenance to the iClassPro application on Sunday, January 9, 2022, between the hours of 2 am - 3 am, CT, during which ...
As consumers, we appreciate doing business with companies that require a second form of authorization because it provides an additional layer of protection to...
The day-to-day grind of being a facility owner can be overwhelming. If you’re like me, I know that you have so many ideas and different actions you want...
With cyber criminals showing no signs of slowing down in their efforts to breach the networks of all kinds of businesses, 2022 is bound to be another eventful...
In our best efforts to provide excellent service and optimized application performance to all of our users, we plan to perform iClassPro system maintenance du...
We’ve improved class enrollment visibility on the Classes and Calendar pages by adding a “Show All Enrollments” toggle to the “Session...
As you may recall, in late August, we made it easier and more convenient for you to adjust the tax-exempt status for your classes on a class-by-class basis. T...
We’re excited to announce that you now have the ability to add sub-categories to Punch Passes! This enhancement not only allows you to better differenti...
We’ve improved Drop Notes and Enrollment Notes to work more efficiently for your staff! With this update, you’ll notice that these note-tak...
It’s finally Christmas music season and nothing puts you in the holiday spirit like great Christmas music! See our picks for the best festive Christmas ...
When shopping online during the holiday season—or any time of year—always be wary of deals that seem too good to be true. Do your part to avoid be...
You now have more control over maximum headcounts for camp blocks. With this new handy update, you can override/adjust the max number of enrollments per camp ...
To make viewing student details on the Roll Sheet Report (CLA-4) easier, we’ve added four new convenient report settings that will allow you to create a...
Tis the season of giving! But how much are we really expressing gratitude? And how are we encouraging those around us too? Here is a list of some of our ...
Point of Sale and Punch Passes settings have a new home and we've also added a new barcode setting! We're excited to announce that your sta...
Today, Tuesday, November 9, 2021, iClassPro will begin to phase out access to the Customer Portal via Internet Explorer and Microsoft Edge Legacy browsers. We...
Nothing like a great cup of joe, a good stretch, and some iClassPro updates to put a smile on your face... New Skill Evaluations Setting This new set...
We’ve added a new Drop Reasons setting that gives you the ability to either show or hide default system drop reasons to your staff. This new setting wil...
iClassPro will perform scheduled maintenance to the iClassPro application on Sunday, November 7, 2021, from 2:30 am - 3 am CT, during which you will be unable...
We’ve enhanced the iClassPro application to display a new system warning and block staff members from transferring an enrollment if a record of a transf...
How well do you know your financials? In this webinar, we’ll review current income streams, identify any major business events, expenses and take steps ...
Studies on cybersecurity events show that between 70 and 90% of data breaches are caused by simple human error. Shocking information, right! Recently the huge...
Start your week off right with your favorite cup of coffee and these awesome iClassPro updates... Anniversary Charge Updates We’re improving th...
Now more than ever, consumers spend increasing amounts of time on the Internet. With every social media account you sign up for, every picture you post, and s...
Adding Option to Email the Family Full Ledger Report This new option will give your staff the ability to email a copy of the Family Full Ledger Report direct...
Technology has come a long way. And along with the multitude of benefits that came with the rapid growth of technology came some issues, one of which is cyber...
What is phishing? Phishing is a method of gathering sensitive information by way of deceptive emails and websites. This is nothing new, but just another form ...
iClassPro is excited to announce that we’ve added a new powerful personalization tool, a Staff Bio page, that can help introduce customers to your team!...
The coffee is hot and so are these updates coming to iClassPro this week... Auto-Approval Prerequisites Enhanced Auto-Approval prerequisites to ensur...
With our recent improvements to the functionality regarding Inactive Classes and Active Enrollments, we updated the iClassPro application to automatically dro...
Coffee + iClassPro Updates = a perfect morning! Here's what's coming this week... Check-In Kiosk Pop-up COMING 9/27! You now have the ...
We have enhanced the following reports to include additional important financial details (including tax amounts or tax rates) at a glance! Updated financial r...
To help you gain more insight into your classes, we’ve enhanced the below class reports to provide you with additional powerful reporting abilities. Ple...
According to data from the U.S. Bureau of Labor Statistics, about 20% of U.S. small businesses fail within the first year. By the end of their fifth year, rou...
You now have more control over the newly named Zones! With this enhancement, you can add Zones to Camps and can also set a maximum number of simultaneous uses...
In this webinar, you’ll learn how to make the most of iClassPro’s latest features and discover best practices when using them! From popular new ha...
When a class is no longer Active, it makes sense that the enrollments in that class would also be Inactive. To improve clarity and to make this process easier...
We’ve updated the word "Room" to "Zone" within the iClassPro application to better clarify the purpose of this label which is to identify any location w...
We’ve enhanced Point of Sale staff permissions to work flawlessly for you and your team when dealing with multiple locations. This update will ensure th...
Coffee + iClassPro Updates = a perfect morning. Here's what's coming this week... FIN-2 Bank Deposit Report & FIN-8 Credit Card Split Report ...
The Internet allows businesses of all sizes and from any location to reach new and larger markets and provides opportunities to work more efficiently by using...
In an effort to improve security, iClassPro has updated its password requirements. Please log in by September 12, 2021, to change your password. If you are un...
Nothing like a great cup of coffee, a good stretch, and some iClassPro updates to put a smile on your face! Here's what's coming this week... ...
We’ve added a setting that will allow customers to choose to opt their saved payment method out of recurring billing if the "Require saved payment metho...
Punch Passes can now be purchased and redeemed from the Customer Portal and will soon be available for your Branded App! This powerful update gives you the ab...
We have made it easier and more convenient for you to adjust the tax-exempt status for your classes on a class-by-class basis! With this update, you can quick...
We’re excited to announce that we’re making some awesome visual updates to your online payment form! All functionalities and payment fields will r...
Back to school means school supplies! Not just for regular school but for your business too! Need to host a fundraiser to get money for your next co...
To help you gain more insight into your staff, camps, financials, and marketing, we’ve enhanced the below reports to provide you with additional powerfu...
Get Specific with the New Business Information Field We’ve added a new business information field in Settings called “Legal Name of Corporation...
We all know what it’s like to put an item in a checkout cart but only to abandon it because something about it didn’t meet our needs. So, wouldn&r...
In this webinar, you'll learn how to master iClassPro’s powerful class reporting tools! From enrollment reports to the class retention summary repor...
Losing a customer can be hard, and not knowing why is even worse! Customers unenroll from classes for a variety of reasons so wouldn’t it be beneficial ...
To help you gain more insight into your camps, we’ve enhanced the Camp Enrollment Report (CAM-2) to provide you with additional powerful reporting ...
We all know issuing refunds on eChecks can sometimes be a pain. To help combat this we have improved the workflow of issuing these types of refunds and have a...
We’ve improved camp enrollments to work more efficiently for you and your staff! This update will ensure that the system always presents the most up-to-...
We understand how important it is for you to stand above the competition and what better way to do so than by using trial enrollments to help entice new custo...
In this webinar, you’ll discover ways to boost your ProShop sales and see how iClassPro’s point of sale system makes it easy for you to sell all o...
On, Mon, July 5, 2021, the Federal Reserve will be closed in observance of Independence Day; therefore, payment processing will be delayed. Please note that d...
We have made modifying camp enrollments easier by improving the overall workflow for camp-related settings. These updates include: Online Activity will no ...
As many of you know, some customers wait until the first day of class or camp to sign up and as a result, miss the first day. This can be quite the headache b...
As you know, with custom email templates in iClassPro, you can add email variables to make mass emails more tailored to individual customers. However, not all...
Today, we are excited to announce an awesome enhancement to enrollments which will help you fine-tune your auto-approve requests! Previously, iClassPro offer...
Join us for a fun, free webinar on what it takes to master developing a solid curriculum for your classes. We’ll also show you how to set up Skills in i...
As you know, iClassPro offers a wide range of filter options to help you customize your view from your Students page. One filter in particular, the “All...
We’re excited to announce that we’ve added system warnings to improve the process of changing/deleting billing schedules and tuition. This update ...
We’ve updated permissions within the iClassPro application to improve your experience and help you work more efficiently! All the functionalities are s...
Planning a summer camp is tough stuff so make sure your hard work pays off by getting as many attendees as possible! Attracting new campers is never as easy ...
Not all new enrollments are created equal! You know the “first enrollment” icon that you can enable to show up next to a student's name when ...
Have you noticed that the Classes page has a fresh new icon? This cute little icon is not the only new part of the Classes page as we have also expanded th...
At iClassPro, we’re constantly expanding our application to help you grow your business and connect better with your customers. And what better way to d...
To help improve the accuracy of enrollment calculations, we will now display a field called "Drop Date for Previous Class" in the "Transfer Enrollment" window...